We offer accelerated shipping options at checkout. If you have any questions or need further assistance, please don't hesitate to contact our Customer Service Team at (800) 477-9005. Our team is available Monday through Friday, from 8:30 am to 5:00 pm Eastern, or you can send an email to support@militaryframes.zendesk.com.
Discounted shipping is available on multiple item orders, and these discounts are calculated automatically in the checkout process. Our discounts are as follows:
We use the United States Postal Service 'Priority Mail' for delivery of orders to military APO addresses.
International shipping rates vary widely based on location, speed of service, and package size, which is why we provide individual international shipping quotes based on the specific items you want to order and your destination. For international shipments, we've found that FedEx provides the best combination of rates, reliable delivery, dependable insurance coverage, and up-to-date tracking.
On international orders, your packages may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient's responsibility and are not included in shipping charges. Contact your local customs office for details.
We offer duty-free free shipping to Canada under the United States-Mexico-Canada Agreement (USMCA). Please note that possible duty fees/taxes will be invoiced separately by FedEx on all orders shipped into Canada.
You can track the status of your order by registering an account with the same email used for your order or by logging into your existing account.
